How to Influence What You're Going to Get Back in 2017, we published an article that mentions “rules as boundaries.” To the degree possible, set rules as boundaries. In other words, whenever...
Real words, on real safety posters, in real companies. But are they genuine? "Safety is Priority 1!"
Operational Resilience begins with a philosophical change in the way we approach the human element of our operations. The basic pursuit of operational resilience is to form, measure, sustain and...
Drawing on broad lessons from US military and commercial aviation, special operations, nuclear propulsion, oil & natural gas exploration and chemical processing, this paper examines a set of...
In contrast to the individual centered view, our approach to creating operational resilience is formed around the smallest unit of human factors analysis we call the Operational Juncture™. Effective...