Human Factors Analysis in Incident Investigations

Attend A Public Course Schedule Private Onsite Training



This course introduces the fundamentals of analyzing human error in problem solving and incident investigations. It explores the theory behind human error and teaches investigators not only how to identify human error, but more importantly, to determine why the error was made. In this course, students will learn how to gather and analyze evidence specific to the factors related to human error. They will be introduced to tools and methods that will enable them to consistently identify, define, and classify the preconditions that commonly exist at the supervisory and organizational level that often result in poor decision making by employees. The training will be reinforced with hands-on exercises to emphasize course objectives and allow the student to become comfortable with using the tools and methods provided. Upon completing this training, students will have the knowledge to consistently identify the latent conditions that influence decisions which lead to human failure.


Disciplined investigators trained in Human Factors Analysis will expand your ability to expose obscure human influence in your operations, apply effective intervention strategies, and affirm your commitment to creating a safety-oriented culture.

What You Will Learn

Understand and apply:

  • The history and evolution of human factors analysis
  • The theory of human factors analysis as it relates to a system’s structure and performance
  • The five key principles to human factors analysis
  • The taxonomy of human factors
  • The different types and methods of gathering evidence critical to understanding human performance
  • The methods of conducting effective witness interviews
  • The methods to apply human factors during causal analysis
  • The six components of the operational juncture®
  • The methods for developing effective corrective actions

Course Outline

Human Factors Analysis in Incident Investigations includes 16 hours of instructor led classroom training taught over 2 days in the following instructional strategy

Module 1: Human Factors Theory

Introduces the concepts that set the foundation for Human Factors Analysis

Module 2: Human Factors Analysis and Classification Systems

Explains how the Human Factors Analysis and Classification System (HFACS) provides a categorization system to investigators enabling them to identify different types of human error and label that error using a common taxonomy

Module 3: Taxonomy of Human Factors

Introduces the HFACS Taxonomy and defines its terms

Module 4: Investigating Human Factors

Introduces considerations and techniques for data gathering in investigations with a focus on Human Factors Analysis

Module 5: Interviewing

Introduces considerations and techniques for interviewing witnesses with a focus on Human Factors Analysis

Module 6: Analyzing Causal Relationships

Introduces a systematic approach for identifying and analyzing the decisions, actions and events that led to an incident

Module 7: Developing Interventions

Touches on basic theory and considerations for solution / recommendation development

Module 8: Practical Application/Case Study

A facilitated incident investigation that provides students with an opportunity to practice and apply techniques and methods learned during this training

Who Should Attend?

Ideal for employees at all levels required to lead or participate in solving problems, performing root cause analysis or investigating incidents; safety professionals; operations supervisors; site foreman; quality assurance managers, investigation team leads

About The Instructors

Vetergy instructors are experienced military leaders, expert instructors and trained accident investigators with backgrounds in military and commercial aviation, nuclear power and special operations.

Attend A Public Course Schedule Private Onsite Training